Shipping policy

SHIPPING POLICY
Last updated: June 2026

At WarmyCare, we strive to deliver your order as quickly and safely as possible.

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1. SHIPPING LOCATIONS

We currently ship across all states and union territories of India including:
- Maharashtra, Delhi, Karnataka, Tamil Nadu
- Kerala, Gujarat, Rajasthan, West Bengal
- And all other states across India! 🇮🇳

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2. SHIPPING CHARGES

✅ FREE Delivery on ALL orders across India!
No minimum order value required.

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3. DELIVERY TIMEFRAME

| Location | Delivery Time |
|---|---|
| Metro cities | 3-5 business days |
| Other cities | 5-7 business days |
| Remote areas | 7-10 business days |

Note: Delivery times are estimates and may vary due to unforeseen circumstances.

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4. ORDER PROCESSING

- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays are processed the next business day
- You will receive a confirmation email once your order is shipped

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5. SHIPMENT TRACKING

- Once your order is shipped, you will receive a tracking number
- You can track your order via the courier partner's website
- For tracking queries, contact us at support@warmycare.com

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6. CASH ON DELIVERY (COD)

- COD is available across all of India
- Please ensure someone is available to receive the delivery
- Please keep exact change ready at time of delivery
- If delivery attempt fails 3 times, order will be returned

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7. FAILED DELIVERY

If delivery fails due to:
- Wrong address provided by customer
- No one available to receive the order
- Customer refused to accept the order

Re-delivery charges may apply.

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8. DAMAGED ITEMS IN TRANSIT

If your order arrives damaged:
- Take photos immediately
- Contact us within 48 hours at support@warmycare.com
- We will send a FREE replacement! ✅

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9. LOST SHIPMENTS

If your order is lost in transit:
- Contact us at support@warmycare.com
- We will investigate with the courier partner
- A replacement or full refund will be provided

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10. CONTACT US

For any shipping related queries:

📧 Email: support@warmycare.com
🌐 Website: warmycare.com
📱 Instagram: @warmycare

We respond within 24 hours!

Thank you for shopping with WarmyCare 🌸
We deliver happiness to your doorstep!